Sun Life is committed to leading with integrity and takes breaches of the Code seriously. We must all take an active role in ensuring the Code is applied throughout Sun Life and that breaches of the Code are handled appropriately.
How Do I Report A Breach of the Code?
Advise your manager, human resources, a compliance officer or someone in the law department if you believe YOU may have contravened the Code.
If you know or suspect that SOMEONE ELSE has contravened the Code or you feel you are being pressured to violate the law or your ethical responsibilities, advise your manager, human resources, the general counsel or senior compliance officer in your business group, or the chief compliance officer. If you would prefer to report the situation anonymously, or if you feel that someone has not responded appropriately to your report, use the Employee Ethics Hotline.
Philippines Dial 105 11 (cell phone - no "02" prefix) Dial 1010-5511-00 (land line)
For Tagalog Dial 105-12 (cell phone - no "02" prefix) Dial 010-5511-10 (land line)
You'll be prompted to dial the Alertline number 800 481-6966 for Filipino, please select "9"
The whistleblower may also submit his or her report or concern in writing directly to the Chief Compliance Officer, or by email to: firstname.lastname@example.org
The Hotline services are handled by an outside service provider, and are available to all employees, seven days a week, 24 hours a day in multiple languages.
If you suspect a breach has taken place, do not attempt to deal with the situation yourself. Your identity in any follow- up discussions or inquiries will be kept in confidence to the extent appropriate or permitted by law.
Reporting misconduct and breaches of the Code contributes to the ethical culture at Sun Life and helps us maintain our commitment to high standards of business ethics and integrity.